Car Complaint Letter

Dear ____,

On [some date], I purchased a brand new [car model and description] from you. Upon driving the car, I discovered that [describe the problem in detail].

I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that.

While I do understand that manufacturing errors do happen, still I can’t comprehend the fact that the car was not tested before handover. This is not the type of product I would have expected from a manufacturer of your size and reputation.

I demand [replacement of car, fixing of the problem, refund, etc…] as well as compensation for the waste of my time and money.

Enclosed with this letter are copies of the registration card and other related documents for your reference. My expectations are high; please don’t disappoint me again.

Awaiting your reply and actions.

Regards

Dear ____,

On [some date], I purchased a used car [car model and description] from you.

I was promised by the dealer that the car has no major issues and is in a perfectly working condition. Upon driving the car, I found out that [describe the problem in detail]. I am wondering at this point whether the dealer has tested the car and went through the necessary checks. This is utterly outrageous and completely unacceptable.

I am very disappointed from what happened and ask you to find an immediate solution to this problem. This is not the type of service I would have expected from a reputed company like yours.

Enclosed with this letter are copies of the registration card and other related documents for your reference. I am looking forward your reply.

Regards

Dear ____,

I am writing to complaint about the inadequate and unsatisfactory service I received from one of your service centers.

On [some date], I dropped my car [car model and description] at one of your service centers for inspection and maintenance. Upon receiving the car, I noticed that your team failed to rectify one of the car problems I have earlier reported. Not only that, [there was a weird sound coming every time I stepped on the brake].

I wonder if this is standard practice at your shops or this is the usual feedback that you receive from your customers. I find what happened to be unacceptable at all scales and request from you to [state your demands here: refund, etc…].

Enclosed with this letter are copies of the registration card and other related documents for your reference. I hope that will be able to find a satisfactory solution very fast.

Regards