Customer Service and Call Center Cover Letter / Job Application Letter

Dear Sir/Madam,

I am writing to outline my successful track record as a Sales and Customer Service Assistant with 6+ years’ rich experience in customer service, business development, sales management and merchandising, which I believe shall make a very significant contribution to meet the objectives of your esteemed organization while improving operational efficiency.

During my career span, I have gained invaluable experience in building relations, account management, and gain customer trust and increase repeat and referral business. My forte includes maintaining all equipment’s, documentations, procurement, cash management while ensuring compliance with SOP and procedures of the company.

My extensive and successful experience covers a wide array of functions, including team leadership, facilities management, front office operations, general management as well as administration. I have displayed capabilities in designing and implementing quality control systems and procedures to minimize rejections and achieve highest quality standards.

I have made significant contributions in building and nurturing relations with clients to ensure their retention and continued patronage. Senior management appreciated me and awarded me as an ‘Employee of the region’ for the month of November 2016. Putting in distinguishing efforts, I have maintained cash books, all mini cinema theater rooms and facilitated the development of profitable business while ensuring sustainable relationships.

I am presently open for a challenging position as Admin Clerk / Front Office / Sales Assistant / Customer Service Assistant. With a record of success behind me, I am confident that I will be an asset to you as well. I would be pleased to have the opportunity to discuss your needs and how I might be able to meet them.

Please do not hesitate to call me at ________________. Thank you for your time and consideration and look forward to hearing from you.

Yours Sincerely,

Dear Hiring Manager,

I am qualified with a Diploma in Travel, Tourism & Hospitality Management. I am experienced in processing enquiries from the customers face to face and have demonstrated ability to create client loyalty beyond sales relationship. I am able to work well independently or a part of a group.

I have good communication and influencing skills and can multi-task & work under pressure to meet deadlines without sacrificing quality of output.

Please find my CV attached herewith for your kind reference.

Thanks & Regards

Dear Hiring Manager,

I have 5 years of experience as in customer service, office administration & Sales Coordination in India.

I hold a Bachelor of Computer Application (BCA) and am well-versed in MS Office Applications.

I have good communication, convincing, negotiation, influencing & interpersonal skills and am highly organized & have the ability to work under pressure in fast paced environment meeting deadlines successfully. Having demonstrated ability to work effectively and congenially with employees at diverse levels, I have good coordination skills & experienced in balancing priorities to achieve short and long term goals.

I would like to apply for the above positions. Please find my CV attached herewith for your kind reference.

Thanks & regards

Dear Sir/ Madam

I am looking to further career with opportunities in the Sales/ Administration/ Customer Service industry.

I am an outgoing and enthusiastic person who enjoys working in the customer service sector. I feel that I have excellent communication skills backed with a Business English Certificate from the University of Cambridge.

My resume is enclosed which contains details about my qualifications and experience.

Thank you for the time you have taken to consider my application.

Regards

Dear Sir /Madam,

I am a Customer-centric, process oriented business leader with over 22 years of impactful experience in driving large scale operations spanning Customer Service Delivery, Customer Fulfilment, Life cycle management and Retail Operations with major service providers in India.

Following are my key expertise area,

- Customer Segmentation Strategy

- Customer Loyalty & Retentions

- Customer Experience & Insights

- Business Process Outsourcing

- Third Party Agency & Vendor Management

- Customer Service Operations

- Retail Operations

- Customer fulfilment & Order processing

- Credit and Collections

- Call Centre and Back Office Operations

I have a strong flair for Service Operations and business development and I have been extensively involved in formulating strategies to enhance customer experience. I am confident that with my skills and past experience, I can quickly adapt to any requirements and deliver the results expected out of the role assigned to me. Currently I am in UAE on a visit visa looking for a challenging and rewarding job opportunity, preferably managerial / senior roles suited to my experience.

I attached my resume for your perusal and I look forward to meeting with you and discussing my qualifications in more detail.

Thanking you.

Warm Regards,

Dear Sir/Madam

Please find enclosed herewith my CV for your perusal.

I have an extensive experience in Customer service industry and administration work and this makes me a good contender for any position available in your company.

During my diverse work experiences with a number of companies, I have developed strong customer service, Tele calling and communication skills. Good with meeting organizational goals and time management expertise which would be very beneficial for your facility. Particularly, I am highly skilled in welcoming and directing customers, scheduling appointments, answering and forwarding telephone calls, and compiling and typing mail and correspondence. In addition, I am well-versed in photo copying and distributing materials, setting up and maintaining office filing systems and record-keeping. My enclosed resume will provide you with additional details regarding my expertise.

I am extremely interested in joining and would welcome the opportunity to discuss my qualifications and skills with you in detail. Please contact me at ______________ to set a meeting time

Thank you for your time and consideration

Sincerely yours,

Dear Sir/Madam,

Please accept my application for the role of Customer Service Executive.

As a passionate customer service professional, I am pleased to submit my application. My post-graduation in Airport/Hospitality and Travel management and three years of extensive experience with ___________ makes me a perfect contender for this position.

Through my hands-on experience, I developed expertise which would be helpful for me to contribute to your continuing success. My enclosed resume will provide you with complete details of my skills and experience in the customer service arena.

Thank you for your time and consideration.

Sincerely,

The Hiring Manager,

Well presented with exceptional customer service skills, and the ability to provide an effective Admin, Coordination & Customer Service. Experienced in working under pressure in a quick paced fast moving environment and able to receive guests on arrival in a friendly, helpful and approachable manner. Able to be an integral member of an administrative and clerical team, and can follow instructions and also have a willingness to learn.

Objective is to work in an exciting and professional environment of the organization with personal development and growth possibilities and to achieve company’s goal through professional ethics, sincere commitment and hard work.

KEY SKILLS

- Relationship building

- Customer Service

- Back office support

- People & Team Management

- Admin & HR Work

- Negotiation & Communication skills

- Sales & Marketing Coordination

- Analytical & Problem solving ability

Enclosed is my CV that includes the above achievements and outlines several others that will be of interest to you. I would appreciate the opportunity to discuss your requirements further, and to establish my skills as a match for them.

Please feel free to call me at my mobile number or email me I look forward to our meeting.

Thank you for your time and consideration

Regards

Dear Sir/Madam,

Please accept my application for the role of Customer Service Executive.

As a passionate customer service professional, I am pleased to submit my application. My post-graduation in Airport/Hospitality and Travel management and three years of extensive experience with ABC Telecommunications makes me a perfect contender for this position.

Through my hands-on experience, I developed expertise which would be helpful for me to contribute to your continuing success. My enclosed resume will provide you with complete details of my skills and experience in the customer service arena.

I would like to join your team as a customer service agent where I believe that my skills and experience will be fully utilized.

Thank you for your time and consideration.

Sincerely

Dear Hiring Manager,

It is with great interest that I am forwarding my Resume for your kind perusal and consideration for a position of Underwriter Customer Services Associate.

I believe I can deliver optimal results. My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. I am a self-motivated individual with good communication plus interpersonal skills. I can prove my ability to handle a variety of tasks & responsibilities effectively and deliver on deadlines.

Please find attached my Curriculum Vitae to provide you with details of my skills and experience for your kind consideration.

I look forward to hear from you at your earliest convenience.

Kind Regards,

Dear Sir/Madam,

I have excellent command over English which I have gained working in a UK-London company in Customer Relations for about 2 and a half years dealing with the telephonic and email queries of the customers. I have also worked as a Payroll Administrator in a UK based Indian Company for more than 3 years.

Now I am working as a Sales coordinator at ___________ dealing with customers and sales executives, processing LPO’s, quotations, etc. All of this really helped me understand what actually work pressure is and how to handle it without difficulties.

I have acquired problem solving and good listening skills from my experience which is a requirement in almost every field. It would be a pleasure if I am called for an interview for this position, so that you will be able to assess my skills and suitability for the job.

Thanks & Regards

Dear Sir/Madam

I would like to request you to consider my job application. I would be honored to become part of your team where everyone is respected, valued and consistently recognized for all their outstanding efforts. With more than eight years of customer service experience, I feel my education and experience will be an asset to your organization.

Throughout my career I have earned a track record of a dependable, results-oriented professional with a solid performance while executing any given task. I am adaptable to different organizational cultures and builds working relationships exceptionally well. I have the ability to meet customer expectations with daily communication and regular follow up. I have the ability to lead a team as well as work within a team as a confident & dependable fellow and can perform any task independently with minimal supervision.

I am willing to relocate and flexible with hours. Attached resume is for further details of my skills and employment record. Please contact me at your earliest convenience, at the email or the phone number provided above.

Sincerely,

The Hiring Manager,

I am a Customer Service professional having advance knowledge and working experience in well reputed company. I also have following skills which can led to welfare of your company as well:-

AREAS OF STRENGTHS AND SKILLS

* Greet transfer and hold calls.

* Build reports, listen, clarify and manage conversational flow.

* Manage upset customers, conflicts and challenging situations.

* Deliver outstanding service, exceed expectations and build long-term loyalty.

* Work in teams and in a self-directed environment

Enclosed is my CV that includes the above achievements and outlines several others that will be of interest to you. I would appreciate the opportunity to discuss your requirements further, and to establish my skills as a match for them.

Please feel free to call me at my mobile number or email me I look forward to our meeting.

Thank you for your time and consideration

Regards

Good Day

I would like to explore the opportunity of joining your organization for any position HR, Admin, Customer service. The CV attached will provide you with pertinent information containing my background and competencies. Realizing that my CV cannot fully convey the many benefits I am able to provide, I would appreciate the privilege to speak with you personally or receive an e-mail asking to arrange an interview if my Qualification & Experience merit for an interview.

If given an opportunity, I believe that my experience and education will make me a very competitive candidate.

The key strengths that I possess for success is:

1) Management & Leadership skills.

2) Interpersonal skills.

3) Complaint handling.

4) Resolution expert.

5) Customer service.

6) Quality analyst.

7) Training skills.

8) Sales Expertise.

9) Well versed with MS OFFICE.

10) Retail Banking experience.

11) Achievement & Target oriented.

I also have experience in learning and excelling at new technologies as needed.

Please see my CV for additional information on my experience.

Regards,

Respected HR / Recruiting Manager,

Please find enclosed herewith my professional CV for the position of a Customer Service / Marketing / Sales professional in your reputed organization.

As an accomplished professional with more than 8 years of experience maximizing customer satisfaction through exceptional service, I possess a breadth of knowledge and talents that will allow me to contribute success through this role.

With my present employer I have consistently exceeded all goals set for me, and am valued for my ability to deal with intractable situations by coming up with solutions that are acceptable to all parties.

I also feel that my expertise in competitor analysis, developing marketing plans and sales skills coupled with my natural enthusiasm will allow me to inspire customers, and give them a very positive impression of any company that I work for. These points coupled with my proven ability of effective customer service have prepared me well for a position with your organization.

My core strengths include, but are not limited to the following:

Using my initiative to sell additional products and services to customers.

Always confirming that a customer is fully satisfied before ending any conversation.

Being able to analyze a situation with the information given by a customer and then suggesting multiple solutions to any problems.

I would be grateful for the opportunity to demonstrate my capabilities further at an interview. Please feel free to contact me to arrange a meeting at your earliest convenience.

In closing, I would like to thank you for taking the time to consider my application, and I eagerly look forward to hearing from you.

Regards,

Good Day

I am writing to express my interest in a full-time customer service position with your company. I believe my skills, experience, knowledge, and willpower will make me the best candidate for this position.

As you will note from the enclosed CV, I am presently a sales / data entry officer and I have many skills that would aid me to be a valuable resource for your company. Here are some of the responsibilities I’ve held over the past six years:

* Experience in selling, promoting and advertising products

* Experience in customer relations

* Excellent written and verbal presentation skill

* Experience in training new employees

* Experience in data entry and MIS management.

* Experience in coordinating with departments.

I am qualified telecom engineer and currently pursuing MBA. Being in these programs has given me the opportunity to gain knowledge relative to the position such as verbal speaking skills, writing, and people skills.

Regards,

Good Day

I would like to put my high energy, outstanding communication skills and an impressive sales experience as a sales executive to work for your company.  I believe that my past experience in selling and customer service has prepared me for this competitive market and that I can be a real asset to your company. 

I make it my business to exceed my customers’ expectations and I don’t rest until they’ve purchased, and are beyond happy with the results.

I have excellent interpersonal skills with a very persuasive personality that gives me an edge in sales.

I'm currently looking for job opportunity in Customer Service, Telecommunication, Telesales, Sales Executive and Administrative jobs. My main go al is to bring business to company by actively marketing and networking our services.

Thanks and regards,

Dear Sir,

I write this letter in application seeking a challenging role in your reputed company. I was working as Customer Service Representative and Tele Sales Executive having an overall work experience of over 5 years in Customer Service, Admin Assistant and Tele Sales ensuring best in class performance, would like to be a part of your organization`s growth story.

I feel I am confident of adjusting to the work ethics, Protocols & challenges present in multinational enterprises. I consider my communication, organizational and data interpersonal skills to be my valuable strengths in fulfilling the Job commitments desired to the role given. Most important, a new challenging atmosphere will avenue me to acquire more knowledge and improvise my long time career objectives.

I request you to consider me for the position and take this ahead for further discussion at your convenience. I would greatly appreciate your team to hear my view point on the suitability to this position through an interview process. For more insights into my profile, kindly view my CV enclosed. I would be more than happy to provide additional documents, references if and when required.

Thank you for considering my application herein

Yours Truly