Claim Letter For A Refund

Subject: Request for Refund

Dear [Recipient's Name],

I hope this letter finds you well. I am writing to bring to your attention an issue regarding a recent purchase I made from your company. I am seeking a refund for the defective product/service I received, and I kindly request your assistance in resolving this matter.

On [Date of Purchase], I purchased [Product/Service] from your company. However, upon receiving and using the product/service, I encountered numerous issues and defects that significantly affected its functionality and performance. The problems include [describe the specific issues you encountered in detail].

Given the nature of these issues, it is evident that the product/service does not meet the quality and standards that were promised or expected. As a result, I am requesting a full refund of the amount I paid, which totals [Amount]. I have attached copies of the purchase receipt and any other relevant documents as proof of purchase.

I understand that mistakes can occur, and I believe your company values customer satisfaction. Therefore, I kindly request that you process my refund as soon as possible. I would prefer the refund to be issued in the same form of payment that I used for the original purchase. Additionally, I would appreciate if you could inform me of the timeline for the refund process.

Please consider this letter as an official notice of my intention to pursue this matter further if a satisfactory resolution is not achieved. As a consumer, I am aware of my rights and the protections provided under consumer law. If necessary, I may be compelled to explore other avenues to seek redress, including lodging a formal complaint with relevant consumer protection agencies or seeking legal assistance.

I believe in your commitment to customer satisfaction and your desire to maintain a positive reputation. I sincerely hope that we can resolve this matter amicably and without the need for further escalation. I would appreciate your prompt attention to this issue and a timely resolution.

Thank you for your immediate attention to this matter. I look forward to receiving your response within [reasonable timeframe, e.g., 14 days]. Should you require any further information or clarification, please do not hesitate to contact me at the provided contact details.

Yours sincerely,

[Your Name]