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Routine Inquiry Letter

How to write a letter to inquire about a product or service?

  • Introduce yourself (and your company if needed).
  • Tell the person from where you got their contact details (optional but professional).
  • Express your interest in some product or service.
  • Request for the desired information. Ask your questions.

Sample routine inquiry letter B2B

Dear [Company Name],

My name is [John Smith] and I am contacting you on behalf [company name] to inquire about [some product or service].

We are a global manufacturer of [cutting machines] and would be very interested in exploring ways to incorporate your products in our production process.

I am particularly interested in [specific product]. I visited your website but I was unable to find enough information. I would appreciate if you could share with me the below details:

1) Pricing
2) Average delivery time
3) Return policy
4) Etc.

Looking forward to your reply.

Best Regards

Sample inquiry letter from individual to company

Dear [Company Name],

I got your email address from your website [www.example.com] and I’m contacting you in inquire about [product or service].

I couldn’t find the information that I was looking for online so I was wondering if you could share it with me. I need the following:

1) Pricing
2) Average delivery time
3) Return policy
4) Etc.

Thank you very much for your time.

Looking forward to your reply.

Best Regards




Routine Inquiry Letter